Privacy Policy

Deep Roots Behavior Support (“Deep Roots,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Mobile or telephone number
  • Mailing address, if provided
  • Information submitted through contact or inquiry forms
  • Communication preferences
  • Any other information you choose to provide

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of website visits
  • Referring website

How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries
  • Schedule appointments
  • Communicate with prospective and current clients
  • Provide requested services
  • Send appointment reminders and service-related communications
  • Improve our website and services
  • Maintain website security
  • Comply with legal and regulatory requirements

SMS Communications

If you choose to receive text messages from Deep Roots Behavior Support, you agree to receive appointment reminders, appointment confirmations, scheduling updates, customer support communications, and other service-related notifications.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only:

  • With trusted service providers who assist us in operating our business and who are contractually obligated to protect your information.
  • To comply with applicable laws, regulations, legal processes, or governmental requests.
  • To protect the rights, safety, or property of Deep Roots Behavior Support, our clients, or others.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor activity, and enhance user experience. You may disable cookies through your browser settings, although doing so may affect certain website functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is intended for use by parents, guardians, caregivers, and adults seeking services. We do not knowingly collect personal information online directly from children under the age of 13 without appropriate parental involvement.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.

Your Choices

You may contact us to:

  • Update your personal information
  • Request correction of inaccurate information
  • Withdraw SMS consent by replying STOP
  • Ask questions regarding this Privacy Policy

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy, please contact us:

Deep Roots Behavior Support

Email: info@deeprootsnola.com

Phone: 504-229-2499